SHIPPING POLICY

Last updated: September 23, 2026

This Shipping Policy applies to orders placed through Yes Needle, operated by 1536 Tattoo LLC.

ORDER PROCESSING

Orders are typically processed and shipped within 2 business days after payment is successfully completed.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high order volume, product launches, holidays, warehouse maintenance, or other circumstances beyond our reasonable control, processing may take longer. If there is a significant delay affecting your order, we will make reasonable efforts to notify you.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

ESTIMATED DELIVERY TIMES

Estimated delivery times begin after your order has been shipped and do not include order processing time.

United States

Orders shipped within the United States typically arrive within approximately 3–6 business days after shipment.

Europe

Orders shipped to European destinations typically arrive within approximately 2–14 business days after shipment, depending on the destination country, shipping method, customs clearance, and local carrier operations.

Other International Destinations

Delivery times for other international destinations vary depending on the destination, shipping method, customs processing, and local carrier.

Available shipping options and estimated delivery information will be displayed at checkout when available.

All delivery times are estimates and are not guaranteed. Weather, customs clearance, carrier disruptions, holidays, remote destinations, or other circumstances outside our reasonable control may cause delays.

UNITED STATES SHIPPING

Orders shipped within the United States are generally fulfilled from our U.S. fulfillment location.

Available shipping methods and shipping charges are displayed at checkout.

Once an order has been handed over to the carrier, tracking updates and estimated delivery dates are provided by the carrier and may change during transit.

INTERNATIONAL SHIPPING

We ship to selected international destinations.

Available destinations and shipping methods are displayed at checkout.

International orders may be fulfilled from different fulfillment locations depending on inventory availability and destination.

International shipments may experience additional delays due to customs clearance, local import procedures, or local carrier operations.

CUSTOMS, DUTIES AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or local authorities.

Unless duties and taxes are specifically shown as collected at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.

Customs policies and import requirements vary by country. Customers are responsible for understanding any applicable import requirements before placing an order.

If an international shipment is refused, abandoned, or returned because customs duties, taxes, or other import charges were not paid, any refund will be handled in accordance with our Return & Refund Policy and applicable law. Any non-refundable shipping, customs, carrier, or return costs actually incurred may be deducted from the refund where permitted by law.

SHIPPING RATES

Shipping rates are calculated or displayed at checkout based on factors such as destination, shipment weight, order value, and available shipping method.

Any applicable free-shipping promotions or thresholds will be displayed on our website or at checkout.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error in your shipping address, contact us at yesneedle@gmail.com as soon as possible.

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been shipped.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

TRACKING

When tracking is available, tracking information will be provided after your order has shipped.

Please allow time for the carrier to scan and update tracking information after the shipping confirmation is issued.

Tracking updates and estimated delivery dates are provided by the shipping carrier and may change during transit.

DELAYED OR LOST PACKAGES

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at yesneedle@gmail.com with your order number.

We will review the shipment information and, where appropriate, contact the carrier or fulfillment provider to investigate.

If a shipment is confirmed lost, we will work with you on an appropriate resolution, which may include a replacement or refund, subject to applicable law and the circumstances of the shipment.

DELIVERED BUT NOT RECEIVED

If tracking shows that your package has been delivered but you cannot locate it, please first check the delivery location, household members, building reception or mailroom, and nearby areas where the carrier may have left the package.

If you still cannot locate the shipment, contact us at yesneedle@gmail.com as soon as possible so that we can review the shipment and assist with the next steps.

A carrier's “delivered” status does not automatically determine the outcome of a claim. We will review each case based on the available tracking information and circumstances.

DAMAGED, MISSING OR INCORRECT ITEMS

Please inspect your order after delivery.

If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us at yesneedle@gmail.com as soon as possible with your order number and, where applicable, photos of the package and products.

We will review the issue and provide an appropriate resolution, which may include replacement or refund.

RETURNED OR UNDELIVERABLE PACKAGES

Packages may be returned to us because of an incomplete or incorrect address, failed delivery attempts, refusal of delivery, customs issues, unpaid import charges, or other carrier-related reasons.

If a package is returned to us, please contact us to arrange reshipment or discuss available options.

Additional shipping charges may apply when the return is caused by an incorrect address, refusal, unpaid import charges, or another circumstance attributable to the recipient, except where prohibited by applicable law.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, please contact us at yesneedle@gmail.com as soon as possible.

We cannot guarantee changes or cancellations after an order has entered fulfillment or has been shipped.

CONTACT US

If you have questions about shipping or your order, please contact:

1536 Tattoo LLC
Operating under the Yes Needle brand
Brooklyn, New York, United States
Email: yesneedle@gmail.com